Tips

Professional Payment Reminders: Get Your Money Without Hassle

Unpaid invoices burden your cash flow. Learn how to remind friendly but firmly.

Markus Wagner · ·10 min read

Unpaid invoices are annoying - but how do you remind without burdening the business relationship?

The Right Timing

  • 3-5 days after due date: First friendly reminder
  • 10-14 days: Second reminder with urgency
  • From 14 days: Transition to formal collection

First Reminder Wording

"While reviewing our accounting, we noticed that invoice [No.] for [Amount] is still outstanding. If payment is already on its way, please disregard this notice."

Best Practices

  • Stay factual: No emotions
  • Include all information: Invoice number, amount, bank details
  • Set deadline: Specific date instead of "soon"

Automation

With Clever Invoice, you automate payment reminders: automatic sending after X days, escalation levels, personalized texts.

Frequently asked questions

Can I charge late fees?

Yes, but only after default. €2-5 for first reminder is typical.

How many reminders do I need to send?

Legally one after default is enough. Practically 2-3 stages are common.

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